Everything you need to know about booking, payments, and using the platform — for both artists and venues.
Go to My Profile from the nav. Fill in your act name, location, genre, act size, set length, and base rate. The more complete your profile, the more likely venues are to book you.
A complete profile includes:
You can propose a rate different from the venue's offer — higher or lower. If the gig is marked Negotiable, the venue expects to hear counter offers.
After you apply, the venue can accept your rate, decline, or send a counter offer. If they counter, you'll see a badge on My Applications and a notification. You can then:
This can go back and forth until both sides agree. Once accepted, the booking is confirmed and moves to your My Bookings page.
Current (interim) state. BandGigz is actively building toward in-platform payments. Until that system is live, venue and artist must arrange payment directly around the time of the performance. This is temporary and will be replaced by in-platform escrow and automated payouts once the Stripe Connect integration described below goes live.
When the in-platform payment system launches, BandGigz will charge a 10% platform fee on every booking, deducted from the artist's payout.
Current state. Because BandGigz does not yet process payments on-platform, we do not currently collect, store, or have access to any banking information from you.
For more detail on how payment data is handled, see our Privacy Policy, Section 5.
Current state. Because payments are currently arranged directly between you and the venue, approval and release are handled between the two of you. If a venue does not pay for a performance as agreed, use the contact form at the bottom of this page and we will review the situation. We can apply strikes to a venue's account and support your side in a dispute, but we cannot directly release funds that have not passed through the platform.
BandGigz uses strikes, not monetary penalties. We do not charge fees or take money from artists or venues for cancellations. Instead, cancellations are tracked on profiles so both sides can make informed decisions:
Strikes are issued for short-notice or late cancellations, and for no-shows. Here's what each level means:
Strikes do not expire automatically. If you believe a strike was issued unfairly — for example, documented emergency, illness, or a venue-side miscommunication — use the contact form at the bottom of this page and we'll review it. We clear strikes in good-faith appeals on a case-by-case basis.
A no-show — failing to appear for a confirmed booking without canceling — is treated more seriously than a late cancellation. A no-show may result in:
If something serious happens — emergency, medical issue, vehicle breakdown — contact the venue as soon as possible through the booking messaging thread, and reach out to BandGigz through the form at the bottom of this page. We take context into account when reviewing these situations, but the baseline rule is that confirmed bookings must either be performed or canceled through the platform in advance.
The venue is notified immediately of your cancellation. BandGigz will make reasonable efforts to notify other applicants in the queue for that gig — in the order they applied — to give them an opportunity to fill the slot before the gig is relisted publicly.
After a venue approves your performance, they can rate your performance out of 5 stars and leave a written review. Reviews appear on your public profile and help other venues decide whether to book you.
Your overall rating is the average of all your venue ratings. It's visible to all venues on the platform.
After the performance, you also get the opportunity to rate the venue — your feedback helps other artists know what to expect. Reviews are shown publicly as "Verified Artist" or "Verified Venue" without a specific name attached.
BandGigz charges a 10% platform fee on every booking, deducted from the artist's payout at the time of payment. Venues pay the full agreed rate.
Example: A gig is booked at $500. The venue pays $500. BandGigz takes $50 (10%). The artist receives $450.
This fee is always shown clearly before applying or accepting — there are no hidden charges.
Once a booking is confirmed, a messaging thread opens between you and the other party. Go to Messages in the nav, or click View Messages directly from any booking card.
Use messages to coordinate load-in time, parking, set list details, sound check, payment arrangements, or anything else you need to discuss before the show.
BandGigz can send transactional SMS messages (booking confirmations, new applicant alerts, counter offers, performance reminders, dispute updates) to users who have opted in to receive them. SMS notifications are optional and are not required to create or use a BandGigz account. No phone number is collected at signup. After signup, you can enroll in SMS notifications from Profile → Notifications by entering a US mobile number, verifying it with a one-time code, and explicitly agreeing to the SMS consent disclosure. You can disable SMS at any time from the same Profile → Notifications section. The full consent flow and disclosure text are published at /sms-consent.html.
You can opt out at any time by:
Message frequency varies based on your activity on the platform. Message and data rates may apply depending on your mobile carrier and plan. BandGigz does not charge for SMS notifications themselves.
Opting out of SMS will not affect access to your account, but you may miss time-sensitive notifications that can only be delivered by text. Email notifications will continue unless you unsubscribe separately.
Yes — free to join and free to use. Creating an account, posting gigs, browsing artists, applying to gigs, and negotiating all cost nothing.
The only planned cost is the 10% platform fee on artist payouts, which will apply automatically once in-platform payments (Stripe Connect) go live. There are no subscription fees, listing fees, or monthly charges.
On the login screen, click Forgot your password? Enter your email address and we'll send you a reset link.
If you don't receive the email within a few minutes, check your spam folder. If you still can't access your account, use the contact form at the bottom of this page.
To delete your account, use the contact form at the bottom of this page. Include the email address on your account and a note that you'd like to delete your account. We will complete deletion requests within 30 days of receipt.
When your account is deleted, we remove or de-identify your profile, active gig listings, and pending applications. However, certain records are retained even after account deletion for legal, tax, accounting, and trust-and-safety purposes:
A self-service deletion option in account settings is planned and will be added in a future release. Until then, deletion is performed manually by our team.
For the complete data retention policy, see our Privacy Policy, Section 7.
Our legal documents are always available at the following links:
Each document includes a changelog at the bottom so you can see exactly what's changed over time. For formal legal notices, see the Legal Notices section of either document.
Fill out the form below and we'll get back to you as soon as possible.